Technological convergence, initially defined as the integration of computer technology and IT telecommunications, can henceforth include the integration of software solutions.
It tends to develop systemic solutions into global needs such as e-learning, e-business, e-CRM or, in general, management of the interconnected objects.
ASSYST EUROPE offers you its acquired expertise in integrating and installing complete hardware and software convergence solutions.
We analyze and integrate in order to help you with your creation of value.
ELECTRONIC DOCUMENT MANAGEMENT (EDM)
Combined with an efficient paperless management electronic document management integrates and harmonizes digitized documents directly into your business processes. We help you centralize your data and facilitate access to your collaborators, who are either situated in a different location or they are teleworking. We can help you take into account all the organizational aspects of your business and the cooperation between collaborators in order to set up approval processes, access definition and document sharing, archiving, storage, backup …
INTEGRATION OF COMMUNICATION TOOLS IN BUSINESS-SPECIFIC APPLICATIONS
The reducing of communication costs, related to the IP telephony, is very often the most common argument of the enterprises. The IP telephony consists of much more than just a lowest cost telephony. Authentik unified communications center, it will help you organize the communications flow within your organization and retain this flow in the main business-specific applications (Mail, ERP, CRM, timesheeting). Start video conferencing with your guests from a meeting workspace, automatically monitor your calls in your CRM and also automatically orientate your internal calls depending on the folder handler. A properly integrated unified communications system (CTI) will avert call losing and will significantly increase your image and your services monintoring quality. !
Conception (designing) of decision making support tool: collection, consolidation and modeling of information from heterogeneous sources. Reports. Tailor-made development originating from existing tools. Creation of synthetic reports, dashboards.
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